Privacy Policy
Last Updated: 15.02.2025
Welcome to 10x Bilisim Anonim Sirketi (“Company,” “we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications (“Apps”).
By downloading or using our Apps, you consent to the practices described in this policy. If you have any questions or concerns about this Privacy Policy, please contact us at [Contact Email].
1. Information We Collect
Personal Data
Account Information: When you create an account or profile, we may collect your name, email address, username, or other similar information.
Contact Information: If you contact us for support or feedback, we may collect your name, email, and any other information you choose to provide.
Usage Data
App Usage: We may collect information about how you interact with our Apps, including the features you use, the pages you view, and the actions you take.
Device Information: We may collect details about the device you use to access our Apps, such as device model, operating system, unique device identifiers, and mobile network information.
Log Information: We may automatically collect server logs, including IP addresses, browser type, app version, and access times.
Cookies and Similar Technologies
Our Apps may use cookies, pixels, and other tracking technologies to collect and store information about your usage. These technologies help us provide and improve our services.
Location Data
Some features of our Apps may request your location data (GPS or network-based). You will have the option to allow or deny these requests. If granted, we may collect and process your location data to offer location-based services.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
Provide and Maintain Our Apps
To create and manage user accounts.
To process and complete your transactions.
Improve and Personalize
To understand user behavior and preferences, enabling us to improve app functionality and design.
To personalize your experience and deliver content relevant to your interests.
Communicate With You
To respond to your inquiries, requests, and feedback.
To send you updates, newsletters, or promotional materials (if you have opted in).
Analytics and Research
To analyze usage trends and measure the effectiveness of our services, features, and marketing efforts.
Legal and Security
To detect, prevent, or investigate security breaches, fraud, and other unauthorized or illegal activities.
To comply with legal obligations and protect the rights and safety of our users and third parties.
3. How We Share Your Information
We do not sell your personal information. However, we may share or disclose your information in the following situations:
Service Providers
We may share your information with third-party vendors who provide services on our behalf, such as hosting, analytics, or customer support. These vendors have access to your data solely to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.
Business Transfers
In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you of such changes if they affect your personal information.
Legal Obligations
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
With Your Consent
We may share your information for other purposes with your explicit consent.
4. Your Choices and Rights
Account Information
You may update or correct your account information at any time within the App settings or by contacting us.
Opt-Out of Marketing Communications
You can opt out of receiving promotional or marketing emails from us by clicking the “unsubscribe” link in the emails or by contacting us directly.
Location Data
You can choose to grant or deny access to your location data. If you previously granted access and wish to revoke it, you can do so through your device settings.
Cookies and Tracking
You can disable cookies or adjust your tracking preferences in your device or browser settings, although this may affect the functionality of certain features.
5. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no security measure is perfect, and we cannot guarantee the absolute security of your data.
6. Children's Privacy
Our Apps are not intended for children under the age of [13/16] and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete it as soon as possible.
7. International Data Transfers
If you are accessing our Apps from outside the country where our servers are located, your information may be transferred to, stored, and processed in a country different from your own. We will take all necessary steps to ensure your data is treated securely and in accordance with this Privacy Policy.
8. Third-Party Links
Our Apps may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of such third parties and encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. If the changes significantly affect your rights, we will notify you by email or through a prominent notice within our Apps.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
10x Bilisim Anonim Sirketi
MUALLİMKÖY MAH. DENİZ CAD. MUALLİMKÖY T.G.B. 1.ETAP 1.1.C1 BLOK NO: 143 /8 İÇ KAPI NO: Z01 GEBZE/ KOCAELİ
support@10xmobile.app